Several users are reporting "Connecting to server" errors

Incident Report for Pencil Spaces

Resolved

This issue has now been resolved - Pencil Spaces should be operating as normal. We apologize again for the inconvenience.

Posted Dec 10, 2024 - 19:05 UTC

Investigating

Several users are reporting "Connecting to server" errors when trying to use Pencil Spaces. Some users have also reported difficulties creating, joining, or editing Spaces.

Our engineers are hard at work trying to identify the issue and resolve it as quickly as possible. We'll keep you posted as our investigation progresses.

Posted Dec 10, 2024 - 18:33 UTC

This incident affected: Whiteboards.